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UPDATE - New Automatic Payments

Posted by Sean O'connor on

Hey Jobaloters, 

We were so excited to roll out our new secondary payment system, however due to some slight technical difficulties we will no longer be able to activate this service for use today. We sincerely apologise for this delay, but we'll have this up and running next week!


If you're a new customer, then you'll need to enter your preferred debit or credit card after your account has been approved. For our returning customers; you'll be asked to enter your card details and preferred shipping options the next time you place a bid, and if you ever want, to change your payment or shipping details then you can head over to the My Account section at any time. 



How are automatic payments going to make my life easier? 

 

With automatic payments, you won't have to worry about forgetting to pay again! Our system will catch any unpaid auction wins and make sure they are not lost; however, you should continue to checkout all your orders manually; as failed automatic payments will result in your winning bids being cancelled.

 

What happens if the payment fails?

 

We know that sometimes things go wrong and a payment might not be successful. Unfortunately, as this is the back-up payment system, if it can't take payment then the order will be cancelled and the auctions lost. This is why we would still recommend paying for the auctions before the deadline.

 

What do I need to know?

Our automatic payment system is intended to be used as a secondary payment option; meaning you should still try to checkout your orders manually by the end of each day.

You'll also only be able to use debit or credit cards with our automatic payment system; so if your preferred payment option is PayPal then you'll have to make sure you're manually checking out.




We really hope this change improves your experience with us, and if you have any questions at all then please contact our support team at support@jobalots.com or send us a message through our Live Chat.



Happy bidding everyone 



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